Propuesta preliminar de dimensiones e indicadores de desempeño de Facility Management para el sector salud
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Indicadores de desempeño, activos físicos, facility management, sector saludBarra lateral del artículo
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Esta investigación presenta una propuesta preliminar de dimensiones e indicadores de desempeño para facility management, así como su clasificación a través de un proceso de gestión tecnológica, considerando la literatura internacional para brindar gestión de activos físicos en servicios de salud. Este grupo de indicadores de desempeño funcionan como un sistema de medición eficiente, cuyo objetivo es revelar la dirección del facility management alineado con los indicadores clave de desempeño organizacional en el sector salud. El uso de estos indicadores tiende a reducir la gran cantidad de datos a información concisa y práctica para los profesionales de la gestión de instalaciones sanitarias. En definitiva, estos indicadores contribuirán al alineamiento de la gestión de activos físicos con las políticas, planes, estrategias y objetivos de una institución de salud. Los autores conciben esta propuesta preliminar como una fuente de nuevos estudios prácticos sobre indicadores de desempeño para optimizar la gestión de infraestructura en el sector salud con la disciplina del facility management.
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