Preliminary proposal of facility management’s dimensions and performance indicators for the health sector
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This research presents a preliminary proposal of facility management’s dimensions and performance indicators, as well as their classification through a technological management process, considering the international literature to provide management of physical assets in health services. This group of performance indicators function as an efficient measurement system, whose objective is to reveal the direction of facility management aligned with the organizational key performance indicators in the health sector. The use of these indicators tends to reduce the large amount of data to concise and practical information for healthcare facility management professionals. Ultimately, these indicators will contribute to the alignment of physical asset management with the policies, plans, strategies, and objectives of a health institution. The authors conceive this preliminary proposal as a source of new practical studies on performance indicators to optimize infrastructure management in the health sector with the discipline of facility management.
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Accepted 2023-12-13
Published 2024-02-26
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