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Due to the uncertainty in production processes, organizations must establish when a variation in cost with respect to a reference estimate is considered acceptable and when corrective, preventive or improvement actions must be taken.
Considering tolerable values generates the idea that the cost is not a deterministic parameter, but that it can oscillate in a defined range, so that the estimates that belong to said range are considered normal and those that are outside generate intervention measures by part of decision makers. This paper presents a methodology that allows establishing the tolerance interval. The methodology uses an activity-based costing matrix model that incorporates Monte Carlo simulation to represent the inherent variability in each of the processes. The methodology was applied in a case study in the transportation sector, obtaining as a result the range of control values, which serves as the basis for making tactical and operational decisions within the organization.

Víctor J. Jiménez , Universidad del Valle, Departamento de Contabilidad y Finanzas, Cali, Colombia

https://orcid.org/0000-0001-9377-5670

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Received 2021-08-27
Accepted 2021-11-09
Published 2022-05-26